Privacy Policy

When you register for an account, deposit or withdraw funds, or complete our Identity Verification process, we collect the following information:

Mandatory Information

Full Name, Email Address, Phone Number, Country of Residence, Date of Birth, Password, Trading Account Number, Deposit and Withdrawal Records, Payment Method Information / Bank Account Information (where applicable), Cryptocurrency Wallet Address (where applicable), Identity verification documents, proof of address, and other documents required under AML/KYC regulations

Optional Information

Referral Code

When you visit the Site, we automatically collect certain information about your device and your interaction with our Site using cookies and similar technologies:

• Cookies: Small data files placed on your device that include an anonymous unique identifier. Cookies are used to improve trading platform performance and user experience.
• Log Files: Data that tracks actions occurring on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you navigate the Site.

We use the personal information we collect for the following purposes:

• Account Management & Verification: To create and manage your trading account, and to perform necessary Identity Verification (KYC) checks in accordance with applicable AML regulations.
• Transaction Processing: To execute trading orders and process your deposits and withdrawals securely.
• Regulatory Compliance: To comply with applicable Anti-Money Laundering (AML), Know Your Customer (KYC), tax, and other financial regulations.
• Customer Support: To provide you with technical support, respond to inquiries, and send important service updates.
• Service Improvement: To analyze user behavior, optimize our trading platform, and enhance overall user experience.

We do not use your personal information for unauthorized purposes, nor do we sell your data to third parties.

We do not disclose your personal information to third parties, except in the following circumstances:

Service Providers — We may share your information with trusted third-party service providers — such as payment processors, KYC/AML verification agencies, and hosting services — who assist us in operating our Services. These providers are bound by strict confidentiality agreements.

Legal & Regulatory Authorities — We may disclose your information to comply with applicable laws, regulations, subpoenas, search warrants, or other lawful requests for information, or to protect our legal rights.

Business Transfers — In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

CarryCore utilizes cookies to recognize your browser, track your usage patterns, and provide a personalized trading experience. Cookies are essential for maintaining your login session and securing your account.

Cookies may also be used to improve trading platform performance and user experience.

You have the option to manage or disable cookies through your web browser settings. However, please note that disabling cookies may prevent you from accessing certain features of our platform that require authentication.

We implement robust technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account password and must not share it with any third party.

We retain personal information for a minimum period required under applicable AML, KYC, tax, and financial regulations. Once your information is no longer needed, or upon a valid request for account deletion, we will permanently and securely destroy your personal data so that it cannot be restored or accessed.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact our Compliance Department using the contact details provided in Section 10.

Our Services are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated to you via email or through a prominent notice on our Site prior to the changes taking effect.